Investor grievance
If something goes wrong, here is exactly where to take it.
Every investor is entitled to a route for complaints that does not end with us. These are the four steps, in order, with the contact details for each.
- 1
Start with TSI Enterprises
Call or write to us first. Most problems — a document, a charge, an account status — are settled the same day at this step.
- Phone
- +91 79874 41808
- 2
Escalate to Angel One Limited
If we have not resolved it, take it to the broker directly. Angel One Limited is the SEBI-registered entity that holds your account, and it operates its own investor grievance desk with published timelines.
- Investor grievance
- angelone.in — Investor Grievance / Complaints
- 3
SEBI SCORES
SEBI's online complaint redressal system. If the broker has not resolved your complaint within the prescribed period, or you are not satisfied with the resolution, lodge it here.
- Portal
- scores.sebi.gov.in
- 4
Online Dispute Resolution (ODR)
If the complaint is still unresolved after SCORES, the securities market ODR portal offers conciliation and arbitration under SEBI's framework.
- Portal
- smartodr.in
Note. TSI Enterprises is an Authorised Person associated with Angel One Limited (SEBI Registration No. INZ000161534). Your account is held with Angel One Limited, and complaints relating to trades, holdings, charges and settlement are ultimately dealt with by the broker under SEBI’s redressal framework. Please refer to Angel One Limited’s official website for its current grievance contacts and prescribed timelines.